Psychotherapy is a way to work through mental health challenges by talking with a trained professional—in our case, a registered psychotherapist. It provides a safe and supportive space where you can explore your thoughts and feelings, understand what’s going on, and find healthier ways to cope and feel better.

Our approach to therapy is rooted in evidence-based methods, guided by empathy and compassion. We believe therapy is a collaborative process where we meet you where you're at and move forward together. Our goal is to help you build practical tools to manage life’s challenges while deepening your understanding of yourself. We also believe therapy should feel safe and approachable. That’s why we’re committed to providing a comfortable, welcoming environment—free from pressure or judgement—where we can build an authentic, supportive therapeutic relationship. Ultimately, we want you to feel supported and comfortable as you work toward your goals at your own pace.

First and foremost, you can expect therapy to be a safe, supportive, and judgement-free space. It’s a place where you're encouraged to show up exactly as you are—no need to filter, explain away, or pretend to have it all together. Your therapist is there to meet you where you're at, not where you think you should be. Beyond that, therapy can really be whatever you need it to be. There’s no one-size-fits-all formula. It’s a collaborative process between you and your therapist, tailored to your unique needs, goals, and pace. While talking is often a big part of therapy, it's not just about sitting on a couch and having a conversation. Depending on your needs—and your therapist’s approach—your sessions might include creative practices like art, music, or movement. Some therapists also incorporate mindfulness techniques, cognitive-behavioral tools, journaling, or even suggest self-care apps and offer “homework” to help you continue building skills and insights between sessions. You’ll also be an active participant in the process. That might mean sitting with uncomfortable emotions, reflecting on tough questions, or practicing something new between sessions. It can be challenging at times, but that’s often where growth lives—and it’s also where a lot of the reward comes from. What you get out of therapy will depend, in large part, on what you’re willing to put into it. That said, you won’t be doing it alone. Your therapist is there to support and guide you every step of the way. Ultimately, therapy is what you make of it—and that’s a powerful, empowering thing.

At Psykhe Psychotherapy, we support clients through a range of issues—from everyday stress and relationship concerns to unresolved trauma and mental health challenges. Whether you're feeling overwhelmed, going through a transition, or simply want to understand yourself more deeply, therapy can help you build coping tools, increase self-awareness, and find a greater sense of balance and healing. We are here to help.

The first session is an opportunity to get to know your therapist, discuss your goals, and share what you'd like to get out of therapy. There's no pressure to "dive deep" right away—this is a time to begin building trust and decide together what the process will look like.

Anytime you feel ready. It’s never too early or too late. Therapy can benefit anyone—even if you're not in crisis. If you're feeling overwhelmed, stuck, or simply curious about exploring your inner world, it might be a good time to start. We offer free consultations, which can be a great way to try it out and see if it feels like the right step for you.

We’re truly sorry if a previous experience left you feeling unheard or unsupported. It’s completely understandable to feel hesitant about trying therapy again. At Psykhe, we’re committed to creating a space that feels safe, respectful, and free of judgement. We’ll always meet you where you're at—working at your pace and being mindful of your comfort level. Everyone’s therapy journey is different, and it’s okay to take your time. You’re not alone, and we’re here to support you in a way that feels right for you.

There’s no set timeline. Therapy is different for everyone—some clients come for a few sessions, others for longer-term support. It depends on your goals, your needs, and what feels helpful to you.

Yes. All of our therapists are Registered Psychotherapists and members of the College of Registered Psychotherapists of Ontario (CRPO). You can learn more about regulation and professional standards at crpo.ca.

We provide individual therapy, couples therapy, and family therapy. Whether you're seeking support for yourself, your relationship, or your family, our team is here to help. We also offer complimentary 15-minute consultations to help you determine if a therapist is the right fit for your needs. You can learn more about each service on our Our Services page.

Our team supports a wide range of individuals, including youth, young adults, adults, couples, and families. We work with challenges such as: Anxiety, depression, burnout, ADHD/autism Borderline personality disorder, trauma, PTSD Eating disorders, self-harm, suicidal thoughts Life transitions, grief, stress, identity issues Relationship and parenting challenges Women's health, chronic pain, and more You can find detailed bios and areas of focus on our Our Team page.

Read through our team's bios, consider what each therapist supports, and feel free to reach out. You can choose a specific therapist on our contact form—or select "I have no preference." Depending on your message (e.g. what support you're seeking), Jasmine, our Client Care Coordinator, can help guide you based on your needs and preferences. We also offer free consultations to help you see if the therapist is a good fit.

That’s okay. It happens. We offer free consultations for this reason—so you can try a session without pressure. If it’s not the right fit, we’ll help you find someone who is.

You have a few easy options: Email us at psykhepsychotherapy@gmail.com Click the Book Now buttons on our website to book directly through our secure platform, Jane Or, fill out our contact form, and we’ll guide you from there Choose whichever option is most convenient for you. If you reach out directly, Jasmine, our Client Care Coordinator, will be happy to help you get started and book something that works for your schedule.

We offer 30-minute, 50-minute, and 80-minute sessions. How often you attend depends on your needs, goals, and availability. Some clients come weekly, others biweekly or monthly. You and your therapist will decide together what feels right for your situation and budget.

We are a completely virtual practice offering phone and video sessions. Phone: A great option if you’re more comfortable speaking without a screen. Video: Offers a more face-to-face experience while maintaining flexibility. You can learn more on our Connect With Us Remotely section of the website.

Yes. We use Jane, a secure, encrypted platform designed specifically for healthcare providers. Your information and sessions are protected.

You can find our current fees on the Fees page of our website. Here you’ll see individual rates for each therapist and each type of service.

Yes, we do. If you’re not in a position to pay the full fee, you can discuss this with your therapist. Please note: sliding scale spots are limited and based on availability.

Yes, we do. Psykhe is set up for direct billing with several insurance providers, which means we can submit claims on your behalf. However, it's important to verify that your specific plan covers psychotherapy services.

It depends on your provider and plan. Some plans cover psychotherapy, while others may only cover it if your psychotherapist is under the supervision of a psychologist. We recommend checking with your insurance company directly.

We require 24 hours' notice for cancellations or rescheduling. Missed appointments or late cancellations will be charged the full session fee, as that time has been reserved for you and it’s hard to fill on short notice. We appreciate your understanding!

Absolutely. Psychotherapists are legally obligated to maintain strict confidentiality. For more details, please visit the CRPO website to learn more about confidentiality standards in Ontario.

Yes, there are specific situations where confidentiality may be broken. These include: Risk of serious harm to yourself or someone else Legal requirements (e.g. child protection, court orders) You are unable to consent, and a substitute decision-maker must be contacted Investigation by a regulatory body (e.g. CRPO) These limits are explained in detail during your first session and are outlined in our consent form. If you have questions, feel free to ask your therapist or consult the CRPO's guidelines.

Yes—you can absolutely request access to your records at any time, even if you're no longer a client. We're happy to provide them upon request. By law, we’re required to keep records for at least 10 years, so even if some time has passed, just reach out to us or your therapist and we’ll guide you through the process.

No—your participation in therapy is completely confidential. Psychotherapists are legally and ethically bound to maintain strict confidentiality, which means no one will know you’re receiving services here unless you choose to tell them. It’s entirely up to you whether you share that information. We understand that sometimes people want to keep therapy private for personal or safety reasons—and that’s completely okay. At the same time, remember that therapy is a positive and courageous step toward well-being. There’s absolutely no shame in seeking support.

Informed consent means you understand what therapy is, what to expect, and that you agree to participate. If your therapist believes you’re capable of making decisions about your care, you don’t need your parents’ permission to attend therapy—or for them to know what you talk about.

Confidentiality applies. If your child is capable of giving informed consent and does not wish for information to be shared, we cannot and will not share any details of their therapy with you. As required by the CRPO’s ethical guidelines, psychotherapists are legally obligated to maintain strict confidentiality. Any questions sent by parents will go unanswered unless your child has provided consent. Please remember: The therapist’s focus is on the individual, not the family as a whole. Confidentiality helps create a safe and trusting space. Family therapy is an option if collaborative support is desired. We understand this may feel like a barrier, but these boundaries are in place to support your child’s autonomy and safety in therapy.

Possibly. This depends on your child’s comfort level and whether your involvement supports their goals in therapy. In some cases, a therapist may invite a parent to a session—with the client’s consent. If you're looking to participate more actively, family therapy may be a better fit.

If your child has not given permission to share, the therapist cannot disclose details—unless there is a serious risk of harm or a legal requirement to report (e.g. child protection concerns). Therapists are trained to assess and respond to risk appropriately while respecting your child’s right to privacy.

Yes—you can. If you are able to give informed consent, then what you share in therapy is confidential. That means your therapist will not share anything you talk about with your parents, unless you give permission or there’s a serious safety concern. Confidentiality is part of what makes therapy a safe space. It allows you to be open, explore your thoughts and feelings, and get support without fear of judgment or disclosure. If you're ever unsure about what stays private, you're always welcome to ask your therapist directly. Therapy is your space, and we’re here to support you.

That’s totally okay. Your therapist will work with you to decide when and how to involve your parents, if at all. You’re in control of who knows what—unless there’s a safety issue. If you ever want to include them for part of a session or share something together, your therapist can arrange that with your consent.